Just adding a new answer to the thread I opened time ago, to actually close it
(see the second post below)
– Addendum –
I wanted to just add the closing answer to a thread I opened in Support, but the settings of the forum are pretty restrictive.
I dunno why threads have been set to lock so quickly, not even allowing the authors itself to add anything to them.
It is limiting the progression of discussion: people with an answer will not be able to write it and help people in the future, because not many will be willing to open a new thread just to add something. The chronology of an issue or of a resolution is being scattered in different threads, without continuity.
Am I the only one sharing these concerns? It feels like questions will have to be asked again and again, creating garbage threads, containing just one question, and hopelessly locked after short time.
There are already 2-3 threads that I incurred in the last couple of weeks that I wanted to answer to, in order to share what I learned and to save hassles to people in the future that are looking info on inconsistent behaviours of NPM (specifically, version 5).
Same, I wanted to update my thread, but looks like I wasn’t “quick enough” to solve my issue, cause the thread has been locked
Same approach have been taken with the Issue section of the old npm/npm repository, leaving important topics/issues/bug-tracing suspended, (apparently) unresolved, and taking out the chance to anybody to add constructive info or warnings.
I am just writing this because I am wondering if this is a specific approach (with what purpose?) or if it is just the result of a quick setup or quick transition.
Doesn’t look optimal for the end-user that looks for support and help (here and on the old npm/npm).
The only advantage I see is just for the moderators that have less cluttering of open threads; but if that is the problems I’d suggest a more extended use of tags, rather than “labelling” threads as still relevant or not just purely based on how much time passed from the last interaction.
Also, the ultimate paradox is that I am opening a third thread on the same argument, to extend my last opened one, that actually was already extending another thread because it was locked and I didn’t have a chance to write or ask clarifications there.
Does anybody has the same feel and thinks that this new forum might be improved in how it can serve the npm.community?